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Grievance Redressal Cell

Bhuwaneshwari Dayal College (B.D. College), a constituent unit of Patliputra University,

There is a regular, well established and fair procedure for redressing grievances regarding academic matters, health services, library and other central services. A cell is functioning under the able guidance of the Principal in consultation with members of committee and legal expertise (if and when necessary):

  • To encourage the students to express their grievances freely and frankly.
  • To promote healthy student-student and student-teacher relationship.
  • To promote and maintain a conducive and unprejudiced educational environment.
  • To uphold the dignity of the college by ensuring strife free atmosphere in the college The following mechanism takes care of the grievances of the students :

A Complaint Box has been installed on the campus . The grievance is taken up by the members of the committee, the case studied and discussed by the team, and the grievance redressed. No grievance has been formally presented which required going beyond the level of the faculty members for grievances regarding attendance issues. Some of the grievances redressed during the last two years are enumerated are listed below:

  • Grievances of the students regarding evaluation in the internal examinations.
  • Grievances of the students regarding library hours.
  • Grievances of the students regarding attendance and lecture shortage.

The mechanisms for redressal of grievances with reference to evaluation both at the college and University level?
The college ensures full transparency in the process of evaluation. However, grievance if any is redressed by the examination committee. The grievance is referred to the course instructor for redressal. At the college level there is provision for:

  • Re-totaling
  • Re-evaluation

Answer sheets are shown to the students so that they can learn from their mistakes and improve upon their performance in the future examinations.

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